Conduent work from home equipment

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Off every weekend and holiday. Pto is great! Being able to work from home. Caseload is completely out of control. The flexibility of working from home.

I like my job but would like to grow. Working from home and the excitement about the products. Anonymous review of Conduent. Key People. See All Best Workplace Rankings. Read more about how we rank companies. Average Conduent Salary. Updated November 18, Show Conduent Salaries.

Average Employee Earnings. Conduent Demographics Summary. We calculated the diversity score of companies by measuring multiple factors, including the ethnic background, gender identity, and language skills of their workforce.

Conduent Gender Distribution Male. After extensive research and analysis, Zippia's data science team found that: Conduent has 68, employees.

Conduent employees are most likely to be members of the democratic party. On average, employees at Conduent stay with the company for 4.

Show More Conduent Demographics. Jobs from companies you might like. Parties Democratic Party. Republican Party. Employee Political Donations. We calculated the performance score of companies by measuring multiple factors, including revenue, longevity, and stock market performance. Show More Conduent Revenue. Average Salary. See Conduent Competitors. When was Conduent founded? Conduent was founded in How many Employees does Conduent have?

Conduent has 68, employees. How much money does Conduent make? What industry is Conduent in? Conduent is in the information technology and services industry. What is Conduent's mission?

Conduent's mission statement is "To enable our clients' success through our digital innovations, industry expertise and commitment to excellence. What type of company is Conduent? Conduent is a public company. Who are Conduent's competitors? Who works at Conduent? Claim This Company Page. Developer Support Engineer. Technical Advisor. Software Engineer. Contract Application Developer. Project Manager. Quality Assurance Analyst. Software Test Analyst.

Technician Support Tier. Benefit Specialist. Home Advisor. Team Leader. Eligibility Specialist. Benefits Counselor. Transaction Processor. Customer Service Representative. Call Center Representative. Customer Experience Associate. Call Center Agent. Process Associate. Austin, TX. They tell you all of the good things, like the company issued computer, mouse, keyboard, headset, and ethernet cable.

If the company issued computer fails, they will excuse that absence, but no telling how long you will have to wait for a replacement. They promise you overnight shipping and a replacement ASAP, but several people myself included had to wait more than a week without pay because their computer malfunctioned. They also tell you during training that you are going to be great when you hit the phones because their training covers so much, to the point that you actually start believing it Then they tell you to research everything, but then wonder why your hold times are so long.

You can also consult with a senior advisor, but then your team lead will be upset because your metric for contacting them is too high, so you lose either way.

Pros Paycheck. Technical Support Specialist Remote May 10, My particular role was an at-home call center position. Given that this entails dealing with members of the general public, that alone is enough to knock two stars off my rating from the get-go. I'll avoid engaging in a tirade on customer service work, and instead focus on why I rated Conduent, in particular, one star.

Management is akin to the old adage, "life is like a box of chocolates". To extend the metaphor, the average supervisor was something other than chocolate; things like unprofessionalism, inattentiveness, micromanagement, and write-up-happy behavior ran rampant. Of course, some supervisors were excellent; however, over my tenure, those ones were unceremoniously canned by upper management for reasons unbeknownst. In a flabbergasting display of utter disrespect and disregard for the time and personal lives of its employees, Conduent decided to institute shift bids for its advisors every three months.

Luckily, this was at the end of my tenure and I was able to dodge it. In a similar vein, policies regarding PTO and scheduling were poor as well. As Conduent considers pretty much half of the days of the year to be "business-critical", PTO cannot be used on those days. As is the case with many workplaces, if you're sick or have an emergency on a "business-critical" day that requires you to miss work, you'll likely be written up euphe If you enjoy being overworked and underpaid, this is the job for you.

Employee satisfaction always seems to be low at the Tigard location. They struggle to keep their employees and have 25 cent raises for management-level advisors. They have high, conflicting expectations from the client that do not line up with the expectations of Conduent.

Workplace culture is non-existant. Team meetings are cancelled when call volume is high. The site does not get paid unless employees are on a call, so this is closely monitored and you are only allowed one minute of after-call work for each call. Since you are always on a call, you don't have much contact with others aside from your customers which can be very emotionally exhausting, making it a very hard job to show up to.

The hour long lunches are nice, but they do have mandatory overtime for most of the year, forcing employees to take minute lunches. You can't have pencils, pens, paper or devices on the call floor. They do offer resources and programs to learn new skills and earn certifications, but none of those resources are available on the call floor, so it has to be on your own time.

Resources in general are limited, making troubleshooting more difficult than it has to be. There is no chat function to ask questions and most websites are blocked.

Sometimes you have to get creative to get the answers you need. Cons Fast-paced and stressful customer service, very high call volume.

Technical Support Specialist Remote Jul 23, I had the luxury of working for Conduent on two separate assignments. On the first, it was a brick and mortar location. The staff lived for petty personal drama and created it where it could not be found. It drove many people to quit or, if they could endure, become stressed beyond belief. I wasn't spared the nonsense, and found no support in upper management; quite the opposite, actually- it became a public flogging, as it were. On my second assignment, it was WFH.

The job itself was bearable up until the pandemic began. The workload increased threefold without any increase to pay. By the time I left, I was cross-trained in 5. The mandatory overtime was a nuisance beyond belief, especially for everyone who was a parent. We didn't get the typical "submit your availability" option; Conduent took the lazy option and forced us into shift bids, treating us horribly if we had the misfortune of not being able to work the shift they gave us arbitrarily, threatening us with termination.

Moving on, I had 8 supervisors in my 15 months on the second assignment; the lack of stability was jarring and needlessly aggravating.

All in all, I would only recommend working for Conduent if you were in a pinch and desperately needed employment. I would suggest that should you take a job with them, that you spend that time looking for other employment. Pros work from home options, decent pay. Cons shift bids, chronic understaffing, forced cross-training.

Fast paced, areas for advancement, friendly staff, awesome benefits, lots of raises. My time at Conduent was a was a great one. Its a very fast paced work environment where you need to meet set goals and try and better yourself with the tools provided. Area's of advancement are there, but you have to work for it.

It will not be given, but earned. I was supported by the various team leaders I was linked with and met some very cool people. Everyone to my knowledge was treated with respect and I was not subjected to any workplace harassment or bullying in any way.

Very good company morale. There does seem to be confusion on what we can and cannot do to help customers, and I've found not even higher management can give you direct answer regarding it half the time. With that being said, my comment regards a specific area of work where I was placed within the company. They give you pretty much anything you can think of, and things you wouldn't think of too. It's a complete bundle. For some reason, I found myself getting raises every other month or so.

I want to say these raises where given for no reason, though there may have been positive forces at work behind the scenes I did not know about. Technical Support Specialist Remote Jul 21, The requirements for the starting position include reliable internet. After Conduent made the brick and mortar employees WFH, i started pinging high in the 70s.

ISP says anything less than a hundred is fine, and the my internet was reliable. Switched to static IP on a business account, none of which was compensated, of course. Everything was fine for approx 2 mths, then another influx of hiring employees WFH and all of a sudden I'm pinging high again. I could work, just get a lot of errors cuz of it. Which wasn't new since i was on the pilot program and was refused when i requested to be taken off if it.

Was told since the supervisor s weren't getting the same errors then its my internet and my issue. Then was told not to work if i received one error. Getting promoted is a joke. You could have your stats in line, everything looking beautiful and still not get pushed for a dept promotion, with no reasoning.

Pros Pay, OT offered usually. Technical Support Specialist Remote May 26, Good at the beginning. Takes several pay periods to receive. This is a good job if you are a fast learner and can cram information in and be ready to jump onto calls with little exposure to the nature of the calls.

If you have a sick parent or child and need to take off unexpectedly, then you could be penalized. The company prefers for all time to be asked for in advance including emergencies. The calls come back to back with a 7 second delay between each. Promotions are available, but it is usually when you have not had enough experience in the current role.

Sometimes management is not available for you when needed and the support chats do not respond when you are in need of assistance so you have to escalate the call. The escalation team tends to have the help skills that is stressed during training as if they forget where they started.

This company tends to turn people into not so nice people anymore and you find yourself only clocking in for a paycheck but resenting being there every single second. Pros Work from home during pandemic. Cons Not enough pay. Training is independent work. Expectations are high, but management works with our best interests to improve training, provide each team member with grace and encouragement, and meet situational needs. I learned better analytical and technological skills, approaches to problem solving that apply to real life, and built confidence.

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They want to have people they can rely on and who will be able to take on 40 or more hours a week. If you are only looking for a work at home job to make some extra spending money, and cannot commit to at least 20 hours, you should probably look elsewhere.

Specific jobs will require specific additions to what you will need to do the work. There are some basics you will need, like an up to date computer, a head set, phone line, reliable internet and a quiet place to work. This last one is crucial for anyone who wants to be able to work remotely or from their home. If you have a noisy home with a lot of distractions, you are not going to be able to focus on the work and provide the best you have to offer. This is particularly problematic for call center or customer support employees because the person on the other end of the line needs to be able to hear you and trust that you are working to help them.

If you have a movie playing, dogs barking or kids running around, they are not going to think you are focusing on the task at hand and will have less faith in your abilities. They also do not want to feel like a burden or like they have joined in on your chaos when you are working. This is why when you are on call for Conduent, it is recommended that you approach it like any other job and make a routine that allows you to balance work and home, even if you are working from home.

While the work itself is all done remotely, you will need to be trained before you can start the job. However, there are many jobs that Conduent insists that you live within miles of the training site to apply. Some jobs may be able to do part of the training online, but it is unlikely to get away with no in person training whatsoever. Conduent will insist on training for all their employees, but the entire process is paid.

Depending on what area you are working in, training can vary in length. But you will not see anything lasting more than two weeks. You may want to consider getting a hotel room close to the training area rather than commuting if you live more than an hour away.

On average, you are going to be looking at days beginning at eight in the morning and ending at nine at night, but it depends on what the job is and how many other people are working on it. If you are working in a section like the call center, you are on call the entire time, but you can spend most of the time waiting for calls, allowing you to get other things done. Depending on your position and how much you can work, you can expect to earn between eight to seventeen dollars an hour.

In addition to the pay, you will also see benefits from Conduent. Read Our Intellizoom Reviews. Unlike many other work from home jobs, Conduent views you as an employee, rather than an independent contractor or freelancer.

Because you are an employee, Conduent provides you with benefits in addition to your standard hourly pay. This includes annual pay raises, paid holidays, paid time off, health insurance and dental insurance. Starting as a divesture of the Xerox company, Conduent is a major name in information technology, services and solutions. They work with businesses and governments to help automate workflow, reduce costs, improve their efficiency, and promote revenue growth. This covers everything from marketing solutions, to contact tracking during the Covid pandemic.

Conduent is essentially a go to for growth and innovation. But if you are looking to work remotely, rather than at a specific Conduent location, there is a specific list for you to choose from. Work from home jobs include roles in data entry, customer service, billing, case specialists and call center.

While you may be able to find remote jobs in other categories, you will mostly see people needed for customer service and call centers more than anything.

If you want to have any chance of a successful application to Conduent, there are some basic requirements you must meet. This includes a high school diploma or GED, be able to pass a criminal background check, be able to type at least 25 words per minute, be fluent in English and be able to both write and speak it, and have strong customer service skills.

As mentioned, this is the absolutely minimum needed to be hired for a remote Conduent job, so if someone applies with more to offer, they will be chosen. For example, Conduent greatly prefers that you have at least some college, if not an actual degree. Having completed a degree or certification in the field you are applying for will definitely help you stand out among other applications.

Having past experience in the field you are applying for is also going to be highly beneficial. Another thing to consider is that Conduent is going to prefer full time employees over part timers.

They want to have people they can rely on and who will be able to take on 40 or more hours a week. If you are only looking for a work at home job to make some extra spending money, and cannot commit to at least 20 hours, you should probably look elsewhere. Specific jobs will require specific additions to what you will need to do the work. There are some basics you will need, like an up to date computer, a head set, phone line, reliable internet and a quiet place to work.

This last one is crucial for anyone who wants to be able to work remotely or from their home. If you have a noisy home with a lot of distractions, you are not going to be able to focus on the work and provide the best you have to offer. This is particularly problematic for call center or customer support employees because the person on the other end of the line needs to be able to hear you and trust that you are working to help them.

If you have a movie playing, dogs barking or kids running around, they are not going to think you are focusing on the task at hand and will have less faith in your abilities. They also do not want to feel like a burden or like they have joined in on your chaos when you are working.

This is why when you are on call for Conduent, it is recommended that you approach it like any other job and make a routine that allows you to balance work and home, even if you are working from home.

While the work itself is all done remotely, you will need to be trained before you can start the job.

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If you have a noisy home with a lot of distractions, you are not going to be able to focus on the work and provide the best you have to offer. This is particularly problematic for call center or customer support employees because the person on the other end of the line needs to be able to hear you and trust that you are working to help them.

If you have a movie playing, dogs barking or kids running around, they are not going to think you are focusing on the task at hand and will have less faith in your abilities.

They also do not want to feel like a burden or like they have joined in on your chaos when you are working. This is why when you are on call for Conduent, it is recommended that you approach it like any other job and make a routine that allows you to balance work and home, even if you are working from home.

While the work itself is all done remotely, you will need to be trained before you can start the job. However, there are many jobs that Conduent insists that you live within miles of the training site to apply. Some jobs may be able to do part of the training online, but it is unlikely to get away with no in person training whatsoever. Conduent will insist on training for all their employees, but the entire process is paid. Depending on what area you are working in, training can vary in length.

But you will not see anything lasting more than two weeks. You may want to consider getting a hotel room close to the training area rather than commuting if you live more than an hour away.

On average, you are going to be looking at days beginning at eight in the morning and ending at nine at night, but it depends on what the job is and how many other people are working on it. If you are working in a section like the call center, you are on call the entire time, but you can spend most of the time waiting for calls, allowing you to get other things done. Depending on your position and how much you can work, you can expect to earn between eight to seventeen dollars an hour.

In addition to the pay, you will also see benefits from Conduent. Read Our Intellizoom Reviews. Unlike many other work from home jobs, Conduent views you as an employee, rather than an independent contractor or freelancer. Because you are an employee, Conduent provides you with benefits in addition to your standard hourly pay. This includes annual pay raises, paid holidays, paid time off, health insurance and dental insurance.

However, none of this starts until you have been an employee for at least six months at their company. If you want to apply for a remote job with Conduent , you can first go to their website or a site like FlexJobs or Indeed. Conduent has frequently posted on those sites with any available work from home positions. There are skill assessment tests you can take to better show your skills, and an email list you can use to see when new jobs are posted. Your email address will not be published.

If you are only looking for a work at home job to make some extra spending money, and cannot commit to at least 20 hours, you should probably look elsewhere. Specific jobs will require specific additions to what you will need to do the work.

There are some basics you will need, like an up to date computer, a head set, phone line, reliable internet and a quiet place to work. This last one is crucial for anyone who wants to be able to work remotely or from their home. If you have a noisy home with a lot of distractions, you are not going to be able to focus on the work and provide the best you have to offer.

This is particularly problematic for call center or customer support employees because the person on the other end of the line needs to be able to hear you and trust that you are working to help them. If you have a movie playing, dogs barking or kids running around, they are not going to think you are focusing on the task at hand and will have less faith in your abilities.

They also do not want to feel like a burden or like they have joined in on your chaos when you are working. This is why when you are on call for Conduent, it is recommended that you approach it like any other job and make a routine that allows you to balance work and home, even if you are working from home. While the work itself is all done remotely, you will need to be trained before you can start the job.

However, there are many jobs that Conduent insists that you live within miles of the training site to apply. Some jobs may be able to do part of the training online, but it is unlikely to get away with no in person training whatsoever.

Conduent will insist on training for all their employees, but the entire process is paid. Depending on what area you are working in, training can vary in length. But you will not see anything lasting more than two weeks. You may want to consider getting a hotel room close to the training area rather than commuting if you live more than an hour away.

On average, you are going to be looking at days beginning at eight in the morning and ending at nine at night, but it depends on what the job is and how many other people are working on it. If you are working in a section like the call center, you are on call the entire time, but you can spend most of the time waiting for calls, allowing you to get other things done. Depending on your position and how much you can work, you can expect to earn between eight to seventeen dollars an hour.

In addition to the pay, you will also see benefits from Conduent. Read Our Intellizoom Reviews. Unlike many other work from home jobs, Conduent views you as an employee, rather than an independent contractor or freelancer. Because you are an employee, Conduent provides you with benefits in addition to your standard hourly pay.

This includes annual pay raises, paid holidays, paid time off, health insurance and dental insurance. However, none of this starts until you have been an employee for at least six months at their company.