Amerigroup service coordinator texas phone number

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Central Time, Monday to Friday. View more information on asking for a fair hearing. You can also learn more about filing an appeal. If your provider needs to contact us, they may call the Provider Services Hotline at from a. Your provider can contact us with questions about eligibility, benefits, provider network referrals or claim statuses.

They can also contact us about appeals and complaints. To get auxiliary aids and services, or to get written or oral interpretation to understand the information given to you, including materials in alternative formats such as large print, braille or other languages, please call BCBSTX STAR Customer Service at TTY For questions about drug coverage, please contact us at TTY Prior Authorization Forms.

Your vision coverage includes an eye exam every 12 months and glasses or contact lenses, when medically necessary. Your vision benefits are administered by Davis Vision. If you do not know your child's dental plan, call the enrollment broker at For questions about your behavioral health coverage, please call Magellan directly at TTY If you have questions, please call customer service toll-free at TTY You do not need a referral to get emergency services. This should be done for any emergency at home or away.

Some CHIP members have copays. Your member's card shows if you have one. You can view copays for different services, based on income guidelines. If your child is having a mental health emergency, call Magellan. Your child's vision coverage includes an eye exam every 12 months and one pair of non-prosthetic eyewear every 12 months.

Please call them directly to learn more about your child's dental coverage:. For questions about your child's behavioral health coverage, please call Magellan directly at TTY View your child's behavioral health coverage.

View Participating Counties Member Handbook. If you would like to come and share your ideas with BCBSTX staff and community partners on what you like about your plan benefits or where we can do better, please contact the STAR Kids member advocate in your area for details.

Learn about upcoming Member Advisory Group meetings. Please choose a PCP from the provider network when you join. You should let us know If you would like your child's specialist to be their PCP. You do not need referrals to see in-network specialists. You do not need a referral for behavioral health or substance abuse treatment services to see a Magellan network provider.

If you want to see an out-of-network provider, you need to get a prior authorization for to ensure Magellan has the provider information needed to accurately pay claims. A Magellan Health Care Coordinator will work with your child's service coordinator to ensure your child has access to the behavioral health services needed.

You can also call Magellan at Service coordination assists you and your child in coordinating acute and long-term care services. In BAM, you can view the service coordinator's name, phone number, and email address.

You can also call Magellan directly. If you need help choosing a health plan, To ask for an appeal or a fair hearing, call the Member Advocate in the Travis service area at TTY Call between a. To get auxiliary aids and services, or to get written or oral interpretation to understand the information given to you, including materials in alternative formats such as large print, braille or other languages, please call BCBSTX STAR Kids Customer Service at TTY If you have a speech or hearing disability, call or toll-free.

Provider Directory Central Service Area. They can visit you at home, talk to you on the phone or send you facts by mail. They can help you with things like how to pick a doctor, transportation services and how to use Superior services.

Just call the phone number listed below to learn more. Superior Member Advocates can help members get access to care. They will help Medicaid and CHIP members find community resources, resolve problems and file complaints. For more information, call a Superior Member Advocate in your area. You may name someone to represent you by writing a letter to Superior telling us the name of the person you want to represent you. A provider may be your representative. You or your representative must ask for the External Medical Review within days of the date Superior mails the letter with the internal appeal decision.

If you do not ask for the External Medical Review within days, you may lose your right to an External Medical Review.

To ask for an External Medical Review, you or your representative. For more information about External Medical Reviews, please visit the Complaints and Appeals webpage. A State Fair Hearing is for Superior members who disagree with an appeal decision made by Superior to deny a service. A member must file for a State Fair Hearing within days of the date of the Superior notice denying their appeal.

It allows members to ask HHSC to review their case. Texas Health Steps is the Medicaid health-care program for children, teens and young adults, birth through age Texas Health Steps gives your child:. Read more about this program on the Texas Health Steps website or call Member Services at the phone numbers listed below. These trips include rides to the doctor, dentist, hospital, pharmacy and other places you get Medicaid services. These trips do NOT include ambulance trips.

Transportation services for Superior members are provided by SafeRide. If you need a ride, call SafeRide. SafeRide has staff that speak English and Spanish and can also provide interpreter services if you speak another language. You should request your rides as early as possible, and at least two working business days before you need the ride.

If you are a provider contracted with Superior, and have questions, call one of the phone numbers listed below. Office hours are 8 a. Central Time , Monday through Friday. If you are a provider and need to reach an Account Manager in your region, call the phone number below that is specific to your area, or visit the Find My Account Manager webpage.

Below is a list of Superior office locations and phone numbers in Texas. For help with benefits and services, members should continue to call Superior Member Services.

If you want to apply for Medicaid, call or visit www. To enroll with Superior, call Phone Directory. Member Services.

If you have an emergency or crisis, call or visit the nearest hospital or emergency room. CHIP 8 a. STAR 8 a. STAR Health 8 a.

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Accenture my portal	For questions about drug coverage, please contact us at TTY View your behavioral health coverage. You can also learn more about filing an appeal. More info can also call Magellan at You may also request interpreter services. You may call at any time of day or night, and on any day of the week.
Amerigroup service coordinator texas phone number	604
Juniper network logo	STAR 8 a. If you have a speech or hearing disability, call or toll-free. State Fair Hearings. To enroll with Superior, call View your Member Rights and Responsibilities. You can also learn more about filing an appeal. A provider may be your representative.
Amerigroup service coordinator texas phone number	Central TimeMonday through Friday. State Fair Hearings. Service Coordination is available for members in the programs listed below:. Your child's vision coverage includes an eye exam every 12 months and one pair of non-prosthetic eyewear every 12 months. STAR 8 a.
Amerigroup service coordinator texas phone number	If you need a ride, call SafeRide. A Case Manager who can find out what services your child needs and where servics get these services. These trips include rides to the doctor, dentist, hospital, pharmacy and other places you get Medicaid services. Magellan also offers emergency and crisis support. Other Important Phone Numbers. You do not need referrals to see in-network specialists. United Dental.
Accenture salary entry level	Magellan also offers emergency and crisis support. Texas Health Steps gives your child:. Please call them directly to learn more about your child's dental coverage:. Service Coordination. If you do not know your child's dental plan, call the enrollment broker at servide Ben White Blvd. This should be done for any emergency at home or away.
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